How a multi-DC manufacturer ran one AIDC configuration across every distribution center.

What was the problem?

Multiple distribution centers, each running a different mix of aging handhelds, printers, and label specs — so a worker trained at one site wasn’t productive at another, and compliance labeling drifted site to site.

At enterprise scale, that inconsistency isn’t cosmetic. Mismatched device fleets mean parallel spares pools, parallel training, and parallel failure modes. Inconsistent label media means a barcode that scans clean in one DC and smears in another — a silent inventory error waiting to happen.

What did Ambertek do?

Specified one configuration that holds up across every site — the system, not just the parts — and rolled it out on synchronized go-lives.

• Standardized Zebra TC72 / TC78 mobile computing on synchronized refresh cycles, configured identically across every DC
• ZT411 industrial label printing on a single unified ribbon and media spec — one consumable to stock, one spec to support
• A custom thermal label program for brand-quality and compliance markings, change-controlled across sites
• Multi-site staging, kitting, and asset-tag rollout, plus ongoing consumables fulfillment
• In-channel repair and service rotation through the manufacturer-authorized path, warranties intact

What was the outcome?

One fleet, one media spec, one support path — across every distribution center — on a relationship that has stayed active for years because the data stayed true at the speed the floor actually moves.

Adding or refreshing a site became a rollout, not a reinvention. The customer trains once, stocks one consumable, and calls one partner — the one who specced it and still answers the phone.